We are reviewing the process regarding locking of concentrators due to the lack of machines available in the market with this capability. In the interim we will not be able to accept HOOFs that request the concentrator be locked. If you have any queries please contact a Clinical Advisor.
Multi Factor Authenticator (MFA) will be enabled on the Baywater Healthcare Online Portal on September 2nd 2025. This video describes how simple it will be to use: https://vimeo.com/baywaterhealthcare/mfa
We are pleased to advise that some improvements to the Portal will be released on the 2nd September 2025. Please see the HOTFlash issued on 20th August 2025 for details.